Privacy Policy

Vantrex Elevate is an enterprise software development company that designs and builds custom digital systems for government, enterprise, corporate, and SME organisations. References to "we", "us", or "our" in this policy refer to Vantrex Elevate.

When you submit an enquiry through our website, we collect:

• Your name and organisation name
• Your email address and phone number
• Your industry or sector
• Information you provide about your business challenges and requirements
• Your estimated project budget range

We also collect standard website analytics data (page views, session duration, device type) through privacy-compliant analytics tools.

We use the information you provide solely to:

• Respond to your enquiry and scope your project requirements
• Contact you regarding your submission
• Improve our services and website experience

We do not use your data for marketing purposes without your explicit consent. We do not sell, rent, or share your personal data with third parties.

Your enquiry data is stored securely using SOC 2 Type II compliant database infrastructure. All data is encrypted in transit (TLS 1.2+) and at rest. Access to your data is restricted to authorised Vantrex Elevate team members only.

We retain enquiry data for a maximum of 24 months from the date of submission. If your enquiry results in a project engagement, relevant data may be retained for the duration of the project and up to 7 years afterward for legal and financial record-keeping purposes.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at the address below.

Our website uses minimal cookies required for basic functionality and anonymous analytics. We do not use advertising or tracking cookies. You can disable cookies in your browser settings at any time without affecting your ability to use our site.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.

We may update this Privacy Policy from time to time. We will update the "Last updated" date at the top of this page when changes are made. Continued use of our website after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Vantrex Elevate
Email: privacy@vantrexelevate.com
Website: vantrexelevate.com